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Health Insurance

Individual and family plans, with a broker who checks your subsidy eligibility, maps your actual doctors against each network, and answers the phone when a bill looks wrong. Using us costs you nothing extra.

California license #6020106

Menlo Insurance Services is the filed name of Opero Labs Inc., licensed by the California Department of Insurance.

Licensed in four states today

California, Texas, Pennsylvania and New York. Applications in Ohio, North Carolina and Michigan are with those states now. We do not quote a state before its license is issued.

Independent brokerage

We hold appointments with multiple carriers, so the quote is shopped rather than served from one shelf.

What this policy covers

Doctor visits and preventive care

Checkups, screenings, and immunizations, with preventive care covered before the deductible on ACA plans.

Hospital and emergency care

The bills that make insurance non-negotiable: surgery, hospital stays, and the ER.

Prescriptions

Medications under the plan's formulary, with costs that vary by tier.

Mental health care

ACA plans cover mental health and substance-use treatment as essential benefits.

Who we help most often

  • Self-employed Californians leaving group coverage
  • Families checking their Covered California subsidy
  • Early retirees bridging to Medicare
  • Anyone whose doctors matter more than the plan's logo
Health Insurance

Frequently asked questions

When can I enroll?

During Covered California's annual open enrollment, or within 60 days of a qualifying life event like losing job coverage, moving, marriage, or a birth. Miss both and you generally wait for the next open enrollment, so timing matters.

Can I get help paying the premium?

Many Californians qualify for subsidies through Covered California based on household income, and the amounts surprise people. We check your eligibility as part of quoting, at no cost to you.

HMO or PPO?

HMOs cost less and keep care inside a network with referrals. PPOs cost more and let you see specialists and out-of-network providers more freely. The right answer depends on your doctors, prescriptions, and travel. We map your actual providers against each network before you pick.

What do deductible, copay, and out-of-pocket max actually mean?

The deductible is what you pay before the plan shares costs, copays are fixed per-visit amounts, and the out-of-pocket maximum is the ceiling on your annual spending, after which the plan pays covered care in full. The maximum is the number that protects you in a bad year.

Does using a broker cost me more?

No. Plan prices are set by regulation and are identical with or without a broker. The difference is having someone to call when a claim, bill, or enrollment problem appears.

Does this policy cover out-of-network surprises?

Care outside the plan's network can cost far more, or not be covered at all on HMO plans.

Does this policy cover most dental and vision for adults?

These are usually separate policies or riders.

Does this policy cover non-formulary drugs without approval?

Medications off the plan's list may need exceptions or prior authorization.

Does this policy cover elective and cosmetic procedures?

Care that is not medically necessary falls outside the plan.

Can you write this where I live?

We are licensed in California, Texas, Pennsylvania and New York, and applications in Ohio, North Carolina and Michigan are with those states now. We do not quote a state before its license is issued. Start a quote and we will tell you where you stand before you spend time on it.

What actually happens after I start a quote?

You answer a short set of questions, and a licensed broker at Menlo reads them, maps your operation to a class, and shops it with the carriers we are appointed with. There is no instant bind and no black box. You talk to a person before anything is quoted.

Check your options and your subsidy

A few household details tell us your subsidy eligibility and which networks include your doctors. We take it from there.

Talk to a specialist